Hello,
Please continue with the old orthotics and heel raises since they have helped decrease the pain.
Whether the pain is due to his boots or to his new orthotics will need to be analysed by his podiatrist. Perhaps he will need to get his new orthotics adjusted for comfort.
I hope this helps.
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Experienced in the management of Pregnancy,Infertility,Menopause and all problems in Pregnancy and Gynecology